When parents and carers of children with additional support needs have concerns about any aspect of their child’s education, first of all they should raise them with the class teacher or head teacher. If the problems persist, then they can be raised with the people in charge of the school, which in most cases in Scotland is the local authority (council).
Good communication among parents, schools and the local authority is the key to positive relationships and partnerships. It is much easier to resolve or avoid potential problems by talking through the issues as early as possible.
If the problems still persist, there are various options available to try to get them resolved. More information is available at Enquire.
The law says that every local authority needs to have arrangements for independent mediation, and Common Ground Mediation works across a number of areas in Scotland.
- ASN mediation offers a structured process, with a focus on resolving disagreements and working towards a solution that is acceptable to everyone involved.
- ASN mediation is free of charge for parents and carers of children with additional support needs.
- Mediation is voluntary – you don’t have to use the service if it doesn’t feel right for you.
- Mediation is confidential and private.
- The mediator is an independent person, specially trained not to take sides or judge the people taking part in mediation.
- The views of the child or young person are taken into account.
- Taking part in mediation does not affect your legal right to use another method of dispute resolution.
Common Ground Mediation complies with the Scottish Quality Standards for ASN Mediation.